Voice Agents

Every lead called back in under a minute. Every call logged.

Natural-sounding voice agents that answer, qualify and call out on your behalf, grounded in your CRM and playbooks. They book meetings, warm-transfer hot prospects to a rep and write a clean summary back to the record.

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Quick answer

What is an AI voice agent for sales?

An AI voice agent for sales is software that holds natural phone conversations for a sales team. It answers inbound calls, calls new leads back within seconds, qualifies them against your criteria, books meetings and logs every call in the CRM, handing off to a human rep whenever a call needs one. TheSalesWork builds, hosts and manages these agents as a service.

Use cases

What Voice Agents handle

01

Speed-to-lead callbacks

Call every demo request and inbound form within seconds, qualify and book straight onto a rep’s calendar.

02

Inbound reception & routing

Answer sales and support lines 24/7, identify the caller from the CRM and route by territory, tier or intent.

03

Qualification calls

Run your BANT, MEDDICC or custom framework conversationally and score the lead before a human ever joins.

04

Reactivation campaigns

Re-engage closed-lost deals, stalled trials and aged leads with context from the last conversation.

05

Event & webinar follow-up

Call attendees while intent is high, capture interest and book next steps.

06

Renewals & reminders

Renewal check-ins, payment reminders and appointment confirmations that update the record automatically.

How we build it

From your playbook to a production agent.

  1. Map the conversation

    We turn your best reps’ calls, scripts and objection handling into a call design with clear exit and hand-off rules.

  2. Ground it in context

    The agent reads the contact, account, open opportunities and past activity before it dials or answers.

  3. Connect the line

    Local or toll-free numbers on your carrier or ours, with caller ID registration and voicemail detection.

  4. Test, then go live

    Scripted test calls and an evaluation set score every version before real prospects hear it.

Capabilities

What it can do

  • Low-latency, interruptible conversation
  • Warm transfer to a live rep with a whisper summary
  • Calendar booking with round-robin and routing rules
  • Voicemail detection and personalised drops
  • Multilingual calls and regional accents
  • Call recording, transcript and AI summary on the CRM record
  • Local presence and number-health monitoring
  • Post-call tasks and follow-up email drafts

Guardrails

What keeps it safe

  • Consent and do-not-call checks before every outbound dial
  • AI and recording disclosures configured per region
  • Calling-hour windows by the prospect’s time zone
  • Hard escalation rules for pricing, legal and complaints

Works with

  • Salesforce
  • HubSpot
  • Zoho CRM
  • Twilio
  • Google Calendar
  • Microsoft 365
  • Gong
  • Slack

Measured on outcomes

The numbers we report every month.

We agree on baselines before launch and track them on a shared dashboard, so you can see the agent’s impact, not just its activity.

  • Time to first contact
  • Contact and connect rate
  • Meetings booked per 100 leads
  • Transfer acceptance rate
  • Cost per qualified conversation

Pairs well with

Agents that share the same context

Chat Agents

Website, in-app and messaging agents that answer, qualify and book meetings while buyers are still on the page.

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Email Agents

Agents that work your inboxes: reply handling, signal-triggered outreach, follow-ups and shared-inbox triage.

Explore

Research & Prospecting Agents

AI SDR-style agents that research accounts, map buying committees, watch for triggers and brief your reps.

Explore

Guides

Further reading

7 min read

AI voice agents for sales: use cases, costs and compliance

How AI voice agents call leads back in seconds and book meetings, what they cost to run, what to measure, and the compliance rules to follow.

Read the guide

FAQ

Questions, answered

Something else? Ask us directly.

Will prospects know they’re speaking with an AI?

Yes, where disclosure is required or you prefer it, and we recommend it. We configure the greeting and disclosures per region, and the agent always offers a human hand-off.

Can it use our existing phone numbers?

Usually, yes. We can work with your current carrier or dialer, or provision new local and toll-free numbers with caller ID registration.

What happens when a call goes off-script?

The agent answers from your approved knowledge. If a question falls outside it, or the caller asks for a person, it transfers or books a callback.

Next step

See Voice Agents working on your workflow.

Book a 30-minute call. We’ll map your highest-leverage use case, show a working agent and tell you honestly what it would take.

Book a demo