Chat Agents
Turn website traffic into booked meetings, not abandoned tabs.
Chat agents that know your product, pricing and ICP. They answer real buyer questions, qualify in conversation, route to the right rep and book the meeting, on your site, in your app or on WhatsApp.
Quick answer
What is an AI chat agent for a B2B website?
An AI chat agent answers website visitors’ questions from your approved product, pricing and support content, qualifies them in conversation and books meetings with the right rep. Unlike scripted chatbots, it understands free-form questions, cites its sources and hands the conversation to a person when needed.
Use cases
What Chat Agents handle
Inbound qualification
Ask the right questions, enrich the visitor in the background and only route the conversations that matter.
Instant meeting booking
Book qualified buyers onto the right rep’s calendar inside the chat, with routing and round-robin.
Product & pricing Q&A
Answer from your docs, pricing and security pages, and cite the source.
Support deflection
Resolve common questions, create tickets for the rest, and pass full context to the agent who picks it up.
WhatsApp & SMS follow-up
Keep conversations going on the channels your buyers use, with consent and opt-out handled.
Account-aware experiences
Recognise target accounts and existing customers and change the conversation to fit.
How we build it
From your playbook to a production agent.
Load the knowledge
We connect docs, pricing, case material and policies, and set what the agent may and may not say.
Design the flows
Qualification, routing and booking logic mirrors how your team already works.
Connect your stack
Leads, transcripts and scores sync to your CRM and alert the owner in Slack or Teams.
Evaluate and tune
Every week we review conversations, fix gaps in knowledge and tighten the flows.
Capabilities
What it can do
- Grounded answers with source citations
- Visitor and company enrichment
- Lead scoring and owner routing
- Calendar booking inside the conversation
- Human takeover from Slack, Teams or your inbox
- Multilingual conversations
- Web widget, in-app, WhatsApp, SMS, Slack and Teams
- Conversation analytics and topic trends
Guardrails
What keeps it safe
- Answers only from approved sources
- Topic and claim restrictions for pricing, legal and roadmap
- PII redaction in logs
- Clear hand-off to a human at any point
Works with
- Salesforce
- HubSpot
- Zoho SalesIQ
- Intercom
- Slack
- Microsoft Teams
- Chili Piper
Measured on outcomes
The numbers we report every month.
We agree on baselines before launch and track them on a shared dashboard, so you can see the agent’s impact, not just its activity.
- Visitor-to-conversation rate
- Qualified conversations
- Meetings booked
- Resolution rate
- Answer accuracy on the eval set
Pairs well with
Agents that share the same context
Voice Agents
Inbound and outbound calling agents that qualify, book, follow up and hand off warm to your reps.
ExploreEmail Agents
Agents that work your inboxes: reply handling, signal-triggered outreach, follow-ups and shared-inbox triage.
ExploreResearch & Prospecting Agents
AI SDR-style agents that research accounts, map buying committees, watch for triggers and brief your reps.
ExploreDoes it replace our existing chat tool?
Not necessarily. We can deploy inside the tool you already use, such as Intercom, Zoho SalesIQ or HubSpot, or ship a lightweight widget of our own.
How do you stop it making things up?
It answers only from the knowledge we connect, cites its sources and declines or escalates when it doesn’t know. We test it against an evaluation set before every release.
Next step
See Chat Agents working on your workflow.
Book a 30-minute call. We’ll map your highest-leverage use case, show a working agent and tell you honestly what it would take.